Terms of service

OVERVIEW

This website is operated by Elgadomus. Throughout the site, the terms “we”, “us” and “our” refer to Elgadomus.

Elgadomus offers this website, including all information, products and services available from this site, to you conditioned upon your acceptance of these Terms of Service.

By visiting our website and/or purchasing something from us, you agree to be bound by these Terms of Service. These Terms apply to all users of the site, including browsers, customers and others who access or use the website.

Please read these Terms of Service carefully before using our website. If you do not agree with these terms, you should not use the website or purchase products from us.

1. ABOUT US

Elgadomus is an online retail business operated as a sole trader in the United Kingdom.

Trading name:
Elgadomus

Business correspondence address:
Suite 712
80A Ruskin Ave
Welling
DA16 3QQ
United Kingdom

Email:
zacharovasandrius5@gmail.com

2. ONLINE STORE

By placing an order through our website, you confirm that the information you provide is accurate and complete.

You must not use our products or website for any unlawful purpose or violate any applicable laws while using our services.

We reserve the right to refuse or cancel an order where reasonably necessary, including where there has been a pricing error, suspected fraud, payment problem, product availability issue or incorrect product information.

3. PRODUCTS AND PRODUCT INFORMATION

We make reasonable efforts to display our products, descriptions, photographs, colours and prices accurately.

However, product colours and appearance may vary slightly depending on your device, screen settings, manufacturing variations or supplier updates.

Some products sold through Elgadomus may be supplied and dispatched by third-party fulfilment partners or suppliers.

Your purchase remains with Elgadomus regardless of which fulfilment partner dispatches the product.

4. PRICES AND PAYMENT

Prices displayed on our website are shown in the applicable currency displayed at checkout.

The total amount payable, including any applicable delivery charges, will be displayed before you complete your purchase.

Payment must be successfully authorised before an order can be processed.

We reserve the right to correct genuine pricing or listing errors.

5. ORDERS

After placing an order, you should receive an order confirmation.

Receiving an order confirmation does not necessarily mean that the product has been dispatched.

If we are unable to fulfil your order, we will contact you and, where appropriate, issue a refund.

6. SHIPPING AND DELIVERY

Delivery times shown on our website are estimates and may vary depending on the product, delivery location, courier and fulfilment partner.

Some products may be dispatched separately if an order contains items supplied from different locations.

Please see our Shipping Policy for further information regarding shipping and estimated delivery times.

7. RETURNS, CANCELLATIONS AND REFUNDS

Returns, cancellations and refunds are handled according to our Return and Refund Policy.

Nothing in these Terms is intended to limit or exclude any rights you have under applicable UK consumer law.

Please contact us before returning a product so that we can provide the appropriate return instructions.

Do not send returned products to our business correspondence address unless we specifically instruct you to do so.

8. THIRD-PARTY SUPPLIERS AND SERVICES

We may use third-party suppliers, fulfilment providers, payment processors, couriers and other service providers to operate our store and fulfil orders.

Products may therefore be dispatched directly from a fulfilment partner rather than from our business correspondence address.

Third-party services may also be subject to their own terms and privacy policies.

9. WEBSITE AVAILABILITY

We aim to keep our website and services available and accurate, but we cannot guarantee that the website will always operate without interruption or error.

We may update, modify or discontinue parts of the website where reasonably necessary.

10. PERSONAL INFORMATION

Personal information submitted through the website is handled in accordance with our Privacy Policy.

We use customer information where necessary to process orders, provide customer service, arrange delivery and operate our online store.

11. INTELLECTUAL PROPERTY

Unless otherwise stated, the Elgadomus name, branding, website design and original content created for Elgadomus may not be reproduced or used without permission.

Product images, trademarks and other materials belonging to manufacturers, suppliers or other third parties remain the property of their respective owners.

12. LIABILITY

Nothing in these Terms excludes or limits liability where doing so would be unlawful.

We are not responsible for losses that could not reasonably have been foreseen when the contract was formed.

Nothing in these Terms affects your statutory rights as a consumer.

13. CHANGES TO THESE TERMS

We may update these Terms of Service from time to time to reflect changes to our website, services, products or legal requirements.

The latest version will be made available on this website.

14. GOVERNING LAW

These Terms are governed by the applicable laws of the United Kingdom.

If you are a consumer, you may also have rights under the laws applicable where you live.

15. CONTACT INFORMATION

Questions about these Terms of Service can be sent to: